Returns
Returns and order concerns
We want you to feel good about what you ordered. If there is a problem with a physical item, contact us through the store's contact page with your order number and details about the issue.
Because apparel is **made to order**, each item is produced specifically after your purchase. Please review product descriptions, available sizes, and fit guidance before ordering. Eligibility for a return, replacement, or other resolution may depend on the circumstances and condition of the item.
- Items should be unworn and unused when a return is authorized.
- Original packaging should be kept when reasonably possible.
- Items damaged, altered, or showing signs of wear may not qualify.
- Shipping charges are generally not refundable unless required by law or the issue resulted from an order fulfillment error.
Incorrect or damaged items
If an item arrives damaged, defective, or different from what you ordered, contact us promptly. Photos may be requested so the issue can be reviewed.
Digital purchases
Products marked **Instant PDF download** are non-refundable once the file has been accessed or downloaded. If a technical problem prevents you from receiving the correct file, contact us so we can help.
